Privacy Policy

PIPEDA-Aligned Privacy Policy for Soft Touch Studio

Effective Date: January 1, 2025

Soft Touch Studio ("we," "us," or "our") is committed to protecting the privacy of our clients and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

1. Information We Collect

We collect only the information necessary to operate our services, including:

  • Name
  • Phone number
  • Email address
  • Appointment and service details
  • Any information voluntarily provided for booking or service purposes

We do not collect or store credit card or banking information.

2. Purpose of Collection

Your personal information is collected and used to:

  • Schedule and manage appointments
  • Send confirmations, reminders, and service updates
  • Maintain internal service records
  • Communicate regarding inquiries or changes

We do not use your information for unsolicited marketing.

3. Consent

By booking an appointment or contacting Soft Touch Studio, you consent to the collection and use of your personal information as described in this policy.

You may withdraw consent at any time, subject to legal or operational requirements.

4. Disclosure of Information

We do not sell, rent, or trade personal information.

Information may be shared only:

  • With third-party booking platforms required to process appointments
  • When required by law

5. Safeguards

We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, or misuse.

6. Access & Corrections

You may request access to or correction of your personal information by contacting us directly.

7. Changes

This policy may be updated periodically. Updates will be posted on this page with a revised effective date.

8. Contact

Soft Touch Studio

Masset, Haida Gwaii, BC

+1 (437) 432-5448